Cancellation and Refund Policy

In-Person Events and Virtual Events

• Cancellations received five (5) business days or more before the program will receive a 100% refund, less a $50 cancellation fee
• No refunds will be provided for cancellations after that date; however, substitute registrants are welcome if provided at least one (1) business day before the program begins
• Registrants who do not cancel within the allotted time period and who do not attend the program will receive a copy of the program course materials after the program

Webinars (single session)

• Cancellations received two (2) business days or more before the program will receive a 100% refund, less a $25 cancellation fee
• No refunds will be provided for cancellations after that date. The on demand version of the program will be available to registrants approximately 10 business days after the event.